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COMPLAINT AGAINST CCNOW

I am residing in the USA. Have made previous two orders in the past. I am satisfied with your products. However I had an unfortunate experience with CCNOW. A certain Jenny Hobson was very unprofessional. The product I ordered was supposed to be shipped by courier but was shipped by mail and arrived almost two months from date of purchase. I made numerous emails requesting wherabouts of the shipment but got only one reply from Jenny Hobson.
Meanwhile I received statement from my credit card co. Since I have not received the product and was kept on the dark as to the status of my order, I have no choice but to
inform my credit card of my inability to pay.
However when I received the shipment by mail instead of courier as originally advised, I called immediately my credit card co. authorizing them to pay CCNow.
Because of this incident I was blocked from making any future orders.
Had I been properly advised of the whereabouts of my order
(sent numerous emails but never received the courtesy of a reply) I would not have contacted my credit card co.
This kind of unprofessionalism and total disregard of customer service is unacceptable. If this is allowed to happen a lot of your valued customers will leave.
Will greatly appreciate your assistance as to how I can place an order of your products.
Thank you.
Robert Galoso


In: Other, Posted 5 years ago

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By: Level Rating Level Rating2 points

1 Answer

Answer #1

Hello and Greetings From Ayurvedic Cure

Placing an online order on our website is very easy. Just visit http://www.ayurvediccure.com and select the desired product. On clicking the desired products all the information including the price is displayed on page. on similar page just click on buy now and it will show you the price and to get the price in local currency just select the country and local currency price will be shown.

Fill the relevant details and once you place order successfully then you will get a confirmation mail with order number. if you have any inquiry regarding the order you can contact at [email protected].

Thank you
AyurvedicCure.com Support

Answers Answered By: Mosley Level Rating1292 points

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